- Using Transit
- Routes & Schedules
- Fares
- Accessibility
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- Rider Programs
We need your participation in our safety initiatives to make all our efforts a success.
Our Travel Wise tips help you practice safety every time you board the bus
Link to detailed information on Safety Tips
Safety is not only important while riding the bus. You can be safe waiting for the bus at the stop or in the terminals. You can also be safe using our equipment and services appropriately!
Remember, safety starts with you! Take care at all times and stay alert.
Link to detailed information about Safety at Terminals and Designated Waiting Areas
In the evening, riders travelling alone can request an alternate stop location along a bus route. Operators will do their best to accommodate requests to exit the bus at a stop that is not a regular bus stop.
The bus operator will not go off route to satisfy a request. However, the operator will select the safest stop location closest to the requested area.
Link to detailed information about Request Stop
Grand River Transit is a member of Operation PAL, an internationally recognized crime- prevention program based in Ontario.
Link to detailed information about Operation Pal
We currently have 114 GRT buses equipped with audio announcement technology.
Link to detailed information about Audio Announcements
The Region of Waterloo - Grand River Transit will begin installing security cameras on all GRT vehicles used to provide conventional transit service and specialized (MobilityPLUS) transit service, 12 years old and newer. The Region of Waterloo makes use of security cameras to assist in protecting the safety of employees, residents and visitors and to monitor and protect physical assets.
Link to detailed information about Cameras on Buses
Contact(s)
Grand River Transit
250 Strasburg Rd
Kitchener, ON N2E 3M6
Phone: 519-585-7555
TTY: 519-585-7796