Safety and Security

Grand River Transit is committed to passenger safety so we have put safety and security programs in place to make your traveling a great experience.

We need your participation in our safety initiatives to make all our efforts a success.

Safety Tips

Our Travel Wise tips help you practice safety every time you board the bus

Link to detailed information on Safety Tips

Safety at Terminals and Designated Waiting areas

Safety is not only important while riding the bus. You can be safe waiting for the bus at the stop or in the terminals. You can also be safe using our equipment and services appropriately!

Remember, safety starts with you! Take care at all times and stay alert.

Link to detailed information about Safety at Terminals and Designated Waiting Areas

Request Stop

In the evening, riders travelling alone can request an alternate stop location along a bus route. Operators will do their best to accommodate requests to exit the bus at a stop that is not a regular bus stop.

The bus operator will not go off route to satisfy a request. However, the operator will select the safest stop location closest to the requested area.

Link to detailed information about Request Stop

Operation Pal

Grand River Transit is a member of Operation PAL, an internationally recognized crime- prevention program based in Ontario.

Link to detailed information about Operation Pal

Audio Announcements

We currently  have 114 GRT buses equipped with audio announcement technology.

Link to detailed information about Audio Announcements

Cameras on buses

The Region of Waterloo - Grand River Transit will begin installing security cameras on all GRT vehicles used to provide conventional transit service and specialized (MobilityPLUS) transit service, 12 years old and newer. The Region of Waterloo makes use of security cameras to assist in protecting the safety of employees, residents and visitors and to monitor and protect physical assets.

Link to detailed information about Cameras on Buses


Contact(s)

Grand River Transit
250 Strasburg Rd
Kitchener, ON N2E 3M6

Phone: 519-585-7555
TTY: 519-585-7796

Map this Location.
submit comments

eSolutionsGroup