Customer Service & Feedback Form
When taking transit, you may have questions about a route or trip plan. You may also have an issue you would like to report, or just tell us about something that happened on your trip.
Our customer service assistants are here to talk with you about your transit issue.
Submit your comments or suggestions online
Please note: An alternate format of the online feedback form is available upon request.
Call Centre Hours of Operation are:
Monday to Friday: 7:30am - 8:30pm
Saturday: 10:00am - 6:00pm
Sunday: 11:00am - 7:00pm
Saturday: 10:00am - 6:00pm
Sunday: 11:00am - 7:00pm
To contact us dial 519-585-7555 and ask for customer service.
Click here for GRT Terminal hours of operation.
We are here to help
Contact(s)
