Terminals

A terminal is a major transit hub served by several bus routes. Grand River Transit terminals are conveniently located throughout Waterloo region.

Grand River Transit has two central terminals, one in Kitchener, the other in Cambridge. Both are close to a variety of services. Six satellite terminals are located at shopping malls in Cambridge, Kitchener and Waterloo.

Charles Street Transit Terminal

Located in downtown Kitchener at 15 Charles St. W.

Ticket sales / Customer service
Monday to Friday: 6:15 a.m. - 6:30 p.m.
Saturday/Sunday/Holidays: 8:15 a.m. - 6:30 p.m.

Building hours
Monday to Wednesday: 5:15 a.m. - 1:00 a.m.
Thursday to Friday: 5:15 a.m. - 3:00 a.m.
Saturday: 5:30 a.m. - 3:00 a.m.
Sunday/Holidays: 7:15 a.m. - 1:00 a.m.

Ainslie Street Transit Terminal

Located in downtown Cambridge at 35 Ainslie St. S.

Ticket Sales/Customer Service:
Monday to Friday: 6:50 a.m. - 6:30 p.m.
Saturday: 8:50 a.m. - 5:30 p.m. (closed 11:45 a.m. - 12:45 p.m.)
Sunday/Holidays: 10 a.m. - 5:30 p.m. (closed 1:30 p.m. - 2:30 p.m.)

Building hours:
Monday to Friday: 5:30 a.m. - 12:45 a.m.
Saturday: 6:00 a.m. - 12:45 a.m.
Sunday/Holidays: 7:30 a.m. - 12:00 a.m.

Platform layouts starting September 3, 2012

Click here to view Cambridge Terminal Platform layouts

Click here to view Kitchener Waterloo Terminal Platform layouts

Moving Towards Smoke-Free

Grand River Transit is moving towards a smoke-free environment at its terminals, in accordance with Regional Public Transit By-Law 05-055.

Effective January 2, 2013 smoking is not permitted at the Ainslie Street and Charles Street transit terminals outside of designated smoking areas.

Violators are subject to removal from the property and/or a maximum fine of $2000.00.

Satellite Terminals

Satellite terminals in key locations allow riders to board connecting buses. These terminals do not have a central building or customer service staff.

Conestoga Mall Terminal, 550 King St. N., Waterloo
Fairview Park Mall Terminal, 2960 Kingsway Dr., Kitchener
Cambridge Centre Mall Terminal, 355 Hespeler Road (Highway 24), Cambridge
Highland Hills Mall Terminal, 875 Highland Road W., Kitchener
Forest Glen Plaza Terminal, 700 Strasburg Road, Kitchener

Many routes intersect at the following major transfer points:

Conestoga College, 299 Doon Valley Dr., Kitchener
Hespeler, southwest corner of Groh Avenue and Holiday Inn Drive, Cambridge
University of Waterloo, 200 University Ave., Waterloo
Wilfrid Laurier University, 75 University Ave., Waterloo
Stanley Park Mall, 1005 Ottawa St. N., Kitchener Charles Street Transit Terminal

Contact(s)