Have questions about the GRT iXpress service? Read our frequently asked questions below or email us at: grtinfo@region.waterloo.on.ca.
How many stations are along the iXpress route? Where exactly are the stations?
There are 13 stations along the route, from North Waterloo to South Cambridge. They are:
Conestoga Mall (transit terminal)
McCormick (Parkside Dr & Cedarbrae Ave)
R & T Park (Research & Technology Park - Hagey Rd)
U Waterloo (Davis Centre)
Laurier (University & Hazel)
Uptown Waterloo (Waterloo Town Square - King St)
Grand River Hospital (King St)
Charles Terminal
Ottawa (Charles St & Ottawa St)
Fairview (transit terminal)
SmartCentres (near Montana’s)
Cambridge Centre (transit terminal)
Ainslie Terminal
We have received many requests for additional stations along the iXpress route. While all requests will receive consideration, keep in mind that fewer stations make for a better express bus service!
How do I know if I’m at an iXpress station?
iXpress stations have different signs than regular GRT stops. The signs include the iXpress logo. Click here to see an example.
Can I get off the bus at any stop I want, or only at certain stops?
iXpress buses stop at iXpress stations only. This keeps the iXpress route fast and efficient. Please do not ask the operator to make a special stop.
How long does the iXpress take?
The amount of time will depend on which station you are travelling to. To travel the full route from the Ainslie Terminal to Conestoga Mall will take approx. 75 mins.
What are the hours of operation for the iXpress?
The iXpress runs Monday to Sunday. Service begins at approx. 6:00am and ends at 11:00pm Monday to Friday. It will run every 15 minutes during morning and afternoon rush hours and every 30 minutes during the midday and evenings. Saturday service runs from appox. 7:30am to 7:30pm every 30 minutes and Sunday from approx 10:00am to 6:30pm every 30 minutes.
Will I be able to transfer from the iXpress to a regular GRT route?
Yes, you will be able to use GRT transfers to transfer to and from the iXpress. Ask the operator for a transfer when you board, as you would on any other route.
How much does taking the iXpress cost? Are the fares the same?
There is no extra charge for the iXpress service.
Are iXpress buses accessible for wheelchairs?
Yes, all of the iXpress buses are low-floor buses and are wheelchair accessible.
Does the iXpress have any special features?
The service features a Global Positioning System (GPS) based system that tracks where each bus is along the route. This information is used to let riders at stations know when the next bus will arrive using a digital display. iXpress buses also travel more efficiently with the use of transit priority signals and bus jump lanes at key intersections.
