Commuter Alerts

Effective September 12, 2019 - Route 61 trips departing Preston Parkway/Shantz Hill at 7:07am and 7:37am heading towards Conestoga College will be shifted to depart at 7:20am and 7:43am respectively.
Please check the schedules page .

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Due to construction at Door 3, stops 1731, 1732 and 1733 will be closed for several weeks starting Sept. 2. GRT buses will be stopping at a temporary station in parking lot 10.
Customers with mobility devices who are unable to board at the temporary station can board at an accessible stop at the entrance to parking lot 8, near the welcome centre kiosk.
Route 201, 203 and 76 will use stop 1342, opposite the Rec Centre.

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Waterloo Region Council approved a fare increase, effective Sept. 1, 2019.
There was no fare increase in 2018; this increase will cover higher operating costs and ongoing service improvements in our New Directions 2017-2021 plan.
Fare change highlights:
Cash fare: $3.25 (no change)
Single ticket/transfer from the fare vending machine: $3.25 (no change)
Stored value payment (Adult fare): $2.86
Stored value payment (Reduced fare): $2.49
Adult...
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GRT will be operating on a holiday service schedule on Monday, August 5 for the Civic holiday.
Visit our Holiday service page or check your route timetable for holiday service details.

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On Monday, July 8, GRT customer service will move from the Charles Street Terminal to the new Customer Service Centre at 105 King St. E., Kitchener (corner of King and Benton streets). 
Hours of operation:
Monday-Friday: 6:15 am - 7:30 pm 
Saturday/Sunday/holidays: 8:15 am - 6:30 pm
GRT fare products will be sold at the new customer service centre, including:
New EasyGO fare cards
Passes and stored value for all EasyGO fare card types
...
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