News

Posted Thursday, 09 May, 2024

Due to a system issue, the My EasyGO website and GRT Customer Service Centres have limited access to verify fare card balances or see recent transactions. This is also impacting the ability to resolve fare related questions raised through our customer feedback form.
Fare vending machines are not impacted. Transactions can still be completed and fare card balances and history can be checked.
For more information, visit grt.ca/alerts .

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Posted Monday, 18 March, 2024

Today, the Region of Waterloo and Grand River Transit celebrate Transit Team Appreciation Day and the commitment of transit staff who get riders to their destinations every day.
Access to transit creates affordable, liveable, and thriving communities, and hundreds of people have dedicated their careers to that goal. Residents and visitors rely on transit to get to medical appointments, work, community hubs, home and more.
“The community values our transit service...

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Posted Tuesday, 30 January, 2024

The first of Grand River Transit’s electric buses will begin service next month as part of its zero-emission bus pilot project. Ten more electric buses are expected to arrive this year.
This initiative is part of the Region of Waterloo’s plan to reduce greenhouse gas emissions by 80 per cent by 2050. In 2020, the Region of Waterloo discontinued the purchase of diesel-only buses, switching to hybrid and electric options.
As part of the pilot project, GRT will...

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Posted Tuesday, 24 October, 2023

Waterloo Region – Conestoga Students Inc. (CSI) and Grand River Transit (GRT) are excited to announce Conestoga College students have voted in favour of a GRT universal transit pass (U-Pass) for the Fall 2024 semester.
Of the 9,463 students attending Waterloo Region campuses who voted, an overwhelming 93 per cent made their voices heard and supported the implementation of the U-Pass program at Conestoga College. The U-Pass referendum took place from Oct. 10 to Oct....

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Posted Thursday, 14 September, 2023

Waterloo Region – Grand River Transit (GRT) set a new ridership record during the first week of September, recording 150,000 boardings per day. That’s like filling The Aud 19 times over. GRT’s previous high was 110,000 boardings per day, which was set earlier this spring.
A boarding is counted when someone steps on a GRT bus or ION train for a trip. Of those 150,000 boardings, 130,000 were on buses and another 20,000 were on ION light rail trains.
“More...

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