GRT’s first female behind the wheel

In August 1981, Sandy Henderson made history as GRT’s first female operator, stepping into a role that had long been dominated by men. Growing up in Kitchener-Waterloo, Henderson developed a passion for driving from her father, a truck driver who taught her to handle vehicles of all sizes. Before joining GRT, she had a variety of hands-on jobs, including electrical work, assembling aircraft dashboards, hairdressing and driving school buses.

Reflecting on her first days at GRT, Henderson said, “It was just a job. I just wanted to show I could do it, and that’s all I focused on.” Her confidence and skill allowed her to thrive. She recalled that operating the bus came naturally to her, saying she was comfortable behind the wheel from the start.

Throughout her career, Henderson navigated GRT routes and helped passengers with care and attention. She often went the extra mile for her customers, sharing stories about helping them feel safe and cared for during their rides. One memory she shared was taking her bus off route to bring a young man with a battery acid injury to an urgent care clinic, later receiving a thank-you note from his mother. Mike Hiuser, Supervisor of Transit Operations, recalls being impressed by Henderson. “She made you feel comfortable; she also made you feel like part of the team.”

Hiuser added, “She was always fair and respectful. She treated everyone the same, no matter who they were.” Her presence also had a lasting impact on GRT’s culture. “She opened the door for other female operators. If she could do it, you knew you could too. She was a role model for anyone entering a male dominated job,” said Hiuser.

After 27 years of dedicated service, Henderson retired in 2008, leaving behind a legacy of skill, perseverance, and quiet leadership. In retirement, she enjoys driving her motorcycle, scuba diving, and skydiving. Looking ahead, she hopes to mark her 80th birthday this year with another sky dive.

Her story reminds us that breaking barriers is about showing up, doing your job well, and inspiring others by example. As Henderson reflects, “Be true to yourself. Be honest. Don’t be afraid to speak your truth.”