Policies

Bus bypass shoulder

How bus bypass shoulders work, where they’re located and when GRT vehicles are permitted to use them

Fare card privacy policy

How your personal information is collected, used and protected when using the EasyGO Fare Card 

Fare card terms and conditions

Terms, conditions and guidelines for using your EasyGO fare card and account

GRT Pay privacy policy

How your information is collected, used and protected when using GRT Pay

GRT Pay terms and conditions

Terms for using GRT Pay, including ticket purchases, activation and refunds

Social media policy

Guidelines for engaging with GRT on social media, including community expectations and moderation

Surveillance cameras

How cameras are used on GRT vehicles and recordings are collected, stored and accessed

Wi-Fi on GRT

How to connect to free Wi-Fi on GRT vehicles and usage guidelines