Travel training

Travel training is a free program designed to teach people new to GRT services how to travel confidently and safely on transit.

You will learn to

  • Plan your trip to specific destinations using the easiest and safest route
  • Read and understand route maps and schedules
  • Recognize bus numbers, stops and landmarks
  • Travel to and from bus stops
  • Board the bus with your wheelchair or scooter
  • Pay fares and purchase passes
  • Locate and transfer to other buses

Types of travel training

  • Presentations: GRT offers presentations to community groups, providing an overview of how to use transit including, when requested, MobilityPLUS and other GRT programs and services.
  • Basic orientation to GRT: Training for individuals or groups of people who already have some basic travel skills.
  • Mobility device session: Practical, on the bus training for people who use standard wheelchairs and scooters. GRT provides practice training sessions on how to board and exit a bus using a mobility device on an out of service bus.
  • One-on-one: Individualized training for customers who want to learn to use conventional transit services. Training can be provided in 1-3 sessions with the goal of the customer riding safely and independently or with an attendant, if required. 
  • Service provider workshop: This program is for agencies that have a client-base who needs extra information or instruction to be able to use transit independently. We provide your staff and volunteers with the training and resources they need to get your clients using transit.

Request travel training

Complete the GRT customer feedback form to request travel training. Select Bus > Service > Travel Training Request or Train > Service > Travel Training Request.