Lost and found

Call 519-585-7555 to check whether your item has been turned into lost and found before going to pick it up.

Items left on buses in Kitchener or Waterloo or on ION light rail trains will be available for pick-up at the GRT customer service location at 105 King St. E., Kitchener. Items found on trains are brought in on Tuesdays and Fridays.

Items left on buses in Cambridge will be taken to Ainslie Street Terminal.

If you lose an item on a bus that travels between Cambridge, Kitchener and Waterloo, your item may be in the lost and found at either location.

Items can be picked up from GRT customer service during business hours.

Claim lost items quickly

• Lost bikes and electronics will be held for four weeks, and then donated.
• Miscellaneous items are kept for 1-2 weeks, and then donated to a local charity.
• Government or legal documentation will be held for four weeks, and then mailed to the appropriate government office or legal department.

ID is required

Be prepared to show identification when picking up a lost item. You must be able to describe a lost item in detail. Items must be claimed by the owner.