On July 8, 2019, GRT will open a new Customer Service Centre at 105 King St. E., at the corner of King and Benton Streets.

Hours of operation:

  • Monday-Friday: 6:15 am - 7:30 pm 
  • Saturday/Sunday/holidays: 8:15 am - 6:30 pm

GRT fare products will be sold at the new Customer Service Centre, including:

  • New EasyGO fare cards
  • Passes and stored value for all EasyGO fare card types
  • GRT tickets for MobilityPLUS customers
  • GRT passes for MobilityPLUS customers

The Customer Service Centre will provide trip planning assistance. Transit maps and lost and found items will also be available.

GO Transit, Greyhound and Coach Canada buses will continue to stop at Charles Street Terminal.

Map of location of new customer service centre