If you're traveling outside of Waterloo region, you can connect directly with GO Transit, Greyhound, and Coach Canada/Mega Bus.

GO Transit

In Kitchener, GO Transit buses depart from Central Station and the Charles Street Terminal. 

GO tickets and PRESTO card services are no longer available from customer service. Customers can buy a ticket or load their card on the GO bus (cash only) or load online.

In Cambridge, GO Transit buses depart from Ainslie Street Terminal. Customers can buy tickets from the GO Transit bus operator at the point of departure. GO Transit schedules are available at the Ainslie Street Terminal.

Visit the GO Transit website for schedules 

Go Transit customer service: 1-888-438-6646

Coach Canada/Mega Bus

Coach Canada/Mega Bus departs from Charles and Ainslie Street Terminals throughout the week.

You can purchase tickets and get departure times at GRT's Customer Service Centre.

Visit the Coach Canada website for schedules and online trip planner.

Coach Canada customer service: 1-800-461-7661

Student and Senior Fare Restrictions

To purchase a Coach Canada student fare you must be a full-time student and provide the following identification at time of purchase and when boarding the bus: 

  • Birth certificate for students up to age 14
  • Valid student identification card for students 15+
  • International Student Identity Card

If you do not have proper student identification, you must be able to prove you are over 12 years of age to travel independently and will be charged an adult fare.

To purchase a Coach Canada senior fare the following identification is required:

  • Proof of age 60+


Customers can buy Greyhound tickets at the Charles Street Terminal from a Greyhound representative.

Visit the Greyhound website for schedules

Customer service: 1-800-661-8747

Arrive early

Out-of-town buses do not have reserved seating and are filled on a first-come, first-served basis. We recommend arriving 45 minutes before your scheduled departure time to purchase your tickets, as some purchases can be time consuming. When the ticket office is closed, you may purchase your ticket from the driver as long as you have the exact money.