Grand River Transit is committed to ensuring the safety and security of our customers, employees and our community. To ensure your safety and the safety of others, anyone using our services must follow GRT’s Rules for Riding.

  • Everyone needs to pay to ride GRT. You must have proof-of-payment;
  • Do not disturb or obstruct an Operator;
  • Shirts and shoes must be worn;
  • Refrain from use of profanity, obscene language or racial slurs;
  • Do not act in a manner that is perceived as threatening, intimidating or harassing;
  • Do not create a nuisance, disturb the peace or act contrary to public order;
  • No smoking or vaping in prohibited areas;
  • No smoking or vaping medical cannabis indoors, at bus stops / shelters, LRT stations or areas marked “No Smoking”;
  • No smoking or vaping recreational cannabis;
  • No consumption of alcohol or illegal drugs; 
  • No riding a bicycle on platforms and no skate boarding or roller blading on GRT property;
  • No spitting, urinating, littering or causing unsanitary conditions;
  • No soliciting, or selling, attempting to sell or distribute any goods or service;
  • No graffiti or vandalism;
  • Small animals must be in kept in a small container/cage;
  • No large animals, excluding service animals;
  • No large or unsecured carry-on items that could inconvenience other riders, be offensive or dangerous;
  • Wear headphones and keep the volume low when using devices, so as not to disturb others:
  • No activity that is contrary to any posted rules for Transit Property
  • No activity contrary to the Criminal Code of Canada, Provincial Statutes or Municipal By-laws  is permitted.

Violators are subject to a fine, removal or ban from Grand River Transit Properties and/or Services as outlined in the Region of Waterloo Code of Use By-law 13-050.