All service changes have been added to trip planning tools. Trips that do not operate during the winter holiday period are highlighted in dark blue on paper and PDF schedules.

Christmas Day - Sunday, Dec. 25
  • Route 301 ION light rail: Service every 30 minutes until approximately 10 p.m.
  • Routes 7, 51, 201, 302: Service every 30 minutes until approximately 6 p.m.
  • Routes 1, 6, 8, 12, 55, 56, 59, 60, 61, 202, 203, 204, 205, 206: Service every 60 minutes until approximately 6 p.m.
Boxing Day - Monday, Dec. 26
  • Holiday service, except Route 302 ION Bus, which will run on a Saturday schedule. Holiday service is noted on all route schedules.
New Year's Eve - Saturday, Dec. 31
  • Extended service on routes 7, 8, 12, 51, 201, 202, 204, 205, 206, 301 and 302.
  • Route 301: last trains depart Conestoga Station at 12:40 a.m. and Fairway Station at 1 a.m.
  • Additional New Year's Eve service has been added to trip planning tools. Plan your trip before you go.
New Year's Day - Sunday, Jan. 1
  • Holiday service. Holiday service is noted on all route schedules.
Winter holiday period - Dec. 19 - Jan. 1
Effective Dec. 19, 2022 - Jan. 1, 2023. All service changes have been added to trip planning tools. Removed trips are highlighted in dark blue on paper and PDF schedules.
  • Route 8: The following trips are removed:
    • 7:15 a.m. trip from Weber/Ottawa to King/University
    • 2:15 p.m. trip from Fairway Station to Central Station
    • 2:25 p.m. trip from Weber/Ottawa to Fairway Station.
  • Route 9: Mid-day service reduced from every 15 minutes to every 30 minutes.
  • Route 10: Mid-day and peak service reduced from every 15 minutes to every 30 minutes. Route 10A trips removed.
  • Route 12: The following trips are removed: 
    • 7:45, 8:45, 9:15, 9:45 and 10:36 a.m. trips from Ottawa/Westmount to King/University  
    • 5:45 p.m. trip from Fairway Station.
  • Route 13:

    • Morning peak service reduced to every 15 minutes.
    • Midday service reduced from every 15 to every 30 minutes.
    • Evening peak service reduced to every 30 minutes between University of Waterloo and Laurelwood/Erbsville.
  • Route 19: Peak service reduced to every 15 minutes. Mid-day and evening service reduced to every 30 minutes. 

  • Route 29
    • Extra trips at 7:54, 8:24, 8:54, 9:24, and 9:53 a.m. between Lincoln/Bluevale and University of Waterloo removed.
    • Extra trips at 7:45, 8:10, 8:40, 9:10, and 9:40 a.m. between Keats Way/Fischer-Hallman and University/King removed.
    • Extra trips at 2:47, 3:17, 3:47, 4:17 4:47 and 5:17 p.m. between University of Waterloo and Lincoln/Weber removed.
  • Route 30: Mid-day service reduced from every 15 minutes to every 30 minutes.
  • Route 31: The following trips are removed:
    • 8:11, 9:11 and 9:41 a.m. trips from Columbia/King to University of Waterloo/Columbia.
  • Route 61: Mid-day and peak service reduced from every 15 minutes to every 30 minutes between Preston Parkway and Conestoga College.

  • Route 110: No service.
  • Route 201: The following trips are removed:
    • 6:56 and 7:12 a.m. trips from Fischer-Hallman/Ottawa to Conestoga College Doon Campus.
    • 7:39, 7:55, 8:13 and 8:29 a.m. trips from Strasburg/Block Line to Conestoga College Doon Campus.
  • Route 202: Extra trips at 7:45, 8:15, 8:45, 9:15, and 9:44 a.m. between Erb/Westmount and University/Hazel removed.
  • Route 203: Peak and mid-day trips between Sportsworld Station and Conestoga College cancelled.

Effective Dec. 26, 2022 - Jan. 2, 2022 the following trips are also removed:

  • Route 8: 2:28 p.m. trip from Weber/Ottawa to Fairway Station.
  • Route 13: 2:38 p.m. trip from Laurelwood/Erbsville to The Boardwalk.
  • Route 201: 2:31 p.m. trip from Fischer-Hallman/Erb to Block Line Station.
Customer service holiday hours
  • Christmas Eve, Saturday, Dec. 24: 9 a.m. – 1 p.m.
  • Christmas Day, Sunday, Dec. 25: closed
  • Boxing Day, Monday, Dec. 26: closed
  • New Year's Eve, Saturday, Dec. 31: 9:30 a.m. – 5 p.m.
  • New Year's Day, Sunday, Jan. 1: Closed

Effective Monday, Jan. 2, customer service at Ainslie Street Terminal will be open 8:30 a.m. to 6 p.m. on weekdays. Weekends and holidays: 9:30 a.m. to 5 p.m.

Ainslie Street Terminal building hours

  •  Saturday, Dec. 24: 5:15 a.m. – 12:45 a.m.
  • Sunday, Dec. 25: 7 a.m. – 7 p.m.
  • Monday, Dec. 26: 6:30 a.m. – 12:45 a.m.
  • Saturday, Dec. 31: 5:15 a.m. – 12:45 a.m.
  • Sunday, Jan. 1: 6:30 a.m. – 1 a.m.