All service changes have been added to trip planning tools. Trips that do not operate during the holiday period are marked on printed and PDF schedules.

Winter service change starts on Jan. 5, 2026. Check out the Service Alerts page for more details.

Winter holiday period - Dec. 22, 2025 to Jan. 4, 2026

Effective Dec. 22, 2025 to Jan. 4, 2026: All service changes have been added to trip planning tools. Trips that do not operate during the holiday period are marked on printed and PDF schedules.

Schedule adjustments

  • Route 202: Peak service reduced to 15 minutes. 

Christmas Eve service on Route 77 Wilmot

Route 77 will operate on a regular weekday schedule on Wednesday, Dec. 24. Pick-ups from Route 77 flex stops on Dec. 24 must be booked before 12 p.m. by calling 519-585-7555 and selecting 3.

Christmas Day - Thursday, Dec. 25
  • Route 301 ION light rail: Service every 30 minutes until approximately 8 p.m. Last trains depart Conestoga Station at 7:10 p.m. and Fairway Station at 7 p.m.  
  • Routes 7, 51, 201, 302: Service every 30 minutes until approximately 6 p.m.
  • Routes 1, 6, 8, 12, 50, 53, 61, 65, 202, 203, 204, 205, 206: Service every 60 minutes until approximately 6 p.m.
  • No service on the following bus routes: 3, 4, 5, 9, 10, 13, 14, 16, 19, 20, 21, 22, 23, 26, 27, 28, 29, 30, 31, 33, 34, 35, 36, 55, 56, 57, 58, 60, 62, 63, 67, 76, 77, 78, 91 and 110.  
  • All MobilityPLUS subscription trips, including trips to dialysis appointments, will be cancelled due to the statutory holiday.
Boxing Day - Friday, Dec. 26
  • Holiday service, except Route 302 ION Bus, which will run on a Saturday schedule. Holiday service is noted on all route schedules.

  • No service on the following bus routes: 3, 4, 5, 14, 21, 22, 23, 26, 27, 29, 31, 33, 34, 35, 36, 57, 60, 62, 67, 76, 77, 78, 91 and 110.  
  • All MobilityPLUS subscription trips will be cancelled due to the statutory holiday.

New Year's Eve - Wednesday, Dec. 31
  • Extended service on routes 7, 8, 12, 51, 53, 61, 201, 202, 204, 205, 206 and the 302 ION bus.

  • Route 301 ION light rail: last trains depart Conestoga Station at 12:10 a.m. and Fairway Station at 1 a.m.

  • Additional New Year's Eve service has been added to trip planning tools. Plan your trip before you go. Regular fares apply.
New Year's Day - Thursday, Jan. 1
  • Holiday service. Holiday service is noted on all route schedules.
  • No service on the following bus routes: 3, 4, 5, 14, 21, 22, 23, 26, 27, 29, 31, 33, 34, 35, 36, 57, 60, 62, 67, 76, 77, 78, 91 and 110. 

  • All MobilityPLUS subscription trips, will be cancelled due to the statutory holiday.

Customer service holiday hours

GRT Customer Service Centre

105 King St. E., Kitchener (corner of King and Benton streets)

Holiday hours of operation:

  • Christmas Eve, Wednesday, Dec. 24: 8 a.m. – 3:30 p.m.
  • Christmas Day, Thursday, Dec. 25: closed
  • Boxing Day, Friday, Dec. 26: closed
  • New Year’s Eve, Wednesday, Dec. 31: 8 a.m. – 6 p.m.
  • New Year’s Day, Thursday, Jan. 1: closed

Regular service hours will resume Jan. 2, 2026.

Ainslie Street Terminal

35 Ainslie Street S., Cambridge

Customer service holiday hours of operation:

  • Christmas Eve, Wednesday, Dec. 24: 8:30 a.m. – 4 p.m.
  • Christmas Day, Thursday, Dec. 25: closed
  • Boxing Day, Friday, Dec. 26: closed
  • New Year’s Eve, Wednesday, Dec. 31: 8:30 a.m. – 6 p.m.
  • New Year’s Day, Thursday, Jan. 1: closed

Regular service hours will resume Jan. 2, 2026.

GRT Operations Centre

250 Strasburg Rd., Kitchener

This customer service centre is closed on weekends and statutory holidays. 

Ainslie Street Terminal building hours

  • Wednesday, Dec. 24: 5:15 a.m. - 12:45 a.m. 
  • Thursday, Dec. 25: 6:45 a.m. – 6:30 p.m.
  • Friday, Dec. 26: 5:15 a.m. - 12:45 a.m. 
  • Wednesday, Dec. 31: 4:30 a.m. – 1:45 a.m.
  • Thursday, Jan. 1: 5:15 a.m. - 12:45 a.m.