Service alerts and detours
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When riding ION light rail, pay your fare before your board and keep your proof of payment with you. Fare inspectors may ask to see your proof of payment.
Learn how to pay your fare on the train
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- Wait behind the yellow platform edge for the train to come to a complete stop. The train doors will line up with the black sections of the platform edge when the train stops.
- Stand back and wait for other riders to exit before boarding.
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- Once you’ve boarded, move away from the doors to make room for other people. Ensure the aisles are clear.
- If you’re standing, hold on to a bar or strap while the train is moving.
- Don’t lean against the bellows in the articulated section of the train.
- Each upcoming station will be announced and shown on the passenger displays. The train will stop at each station, so no need to signal your stop.
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Remember – everyone deserves to ride with respect.
View the full rules for riding
| Fare product | Price |
|---|---|
| Pass | $400 |
Exiting the train
- Wait until the train comes to a stop, and then make your way to the closest door.
- If the doors don't open automatically, press the red button when the lights turn green.
- Use marked crosswalks to exit the station.
Single ticket
Good for unlimited trips for 120 minutes
Day pass
Good for one calendar day
Group pass
For a group of people travelling together
Monthly pass
Good for one calendar month
Group pass
For a group of people travelling together
Monthly pass
Good for one calendar month
Monthly pass
Good for one calendar month
Monthly pass
Good for one calendar month
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Contact Us
Grand River Transit
250 Strasburg Rd
Kitchener, ON N2E 3M6
Phone: 519-585-7555