Fare vending machines

Fare vending machines are located at GRT stations. Find a fare vending machine

A ticket is good for 120 minutes, starting from the time it is purchased.

  1. Press "Buy fare product".
  2. Press "Ticket".
  3. Enter the number of tickets you wish to purchase and select "Pay".
  4. Select your method of payment and whether you want a receipt.
  5. Your ticket, any change and receipt will be dispensed into the slot below.

Gif showing the steps to buy a ticket at the fare vending machine

  1. Select "Buy fare product".
  2. Select "New EasyGO fare card".
  3. Select whether you would like to load a pass, stored value (minimum $0.05) or just issue the card.
  4. Select the month of the pass or enter the amount of stored value you would like to load and press "Pay".
  5. Select your method of payment and whether you want a receipt.
  6. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
  7. Your card, any change and receipt will be dispensed into the slot below.

Gif showing the steps to buy a new EasyGO card from a fare vending machine

  1. Place your card in the holder.
  2. Press "Reload your card".
  3. Press "Add stored value".
  4. Use the up and down arrows to enter the amount you want to load.
  5. Press "Pay".
  6. Select your method of payment and whether you want a receipt.
  7. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
  8. Wait until the machine dings and the screen says "Please take your card and receipts". Then you can remove your card.

Gif showing the steps to load stored value at a fare vending machine

To buy a monthly pass:

  1. Place your card in the holder.
  2. Press "Reload your card".
  3. Press "Add pass".
  4. Press "Monthly pass".
  5. Select whether you want to load this month or next month's pass
  6. Select your method of payment and whether you want a receipt.
  7. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
  8. Wait until the machine dings and the screen says "Please take your card and receipts". Then you can remove your card.

Gif showing the steps to buy a monthly pass at a fare vending machine

To buy a day pass or group pass:

  1. Place your card in the holder.
  2. Press "Reload your card".
  3. Press "Add pass".
  4. Press "Day pass" or "Group pass".
  5. Select whether you want to buy the pass and use it right away, or buy it and use it later.
  6. Select your method of payment and whether you want a receipt.
  7. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
  8. Wait until the machine dings and the screen says "Please take your card and receipts". Then you can remove your card.

Gif showing the steps to buy a day pass at a fare vending machine

  1. Place your card in the holder.
  2. Your balance and any passes loaded on your card are displayed at the top of the screen.
  3. Press "Card details and history" to see your 10 most recent transactions.

Gif showing the steps to checking your balance and history at a fare vending machine

You can pay for your ION light rail trip at the platform card reader or the fare vending machine. To pay at the fare vending machine:

  1. Place your card in the holder.
  2. Press "Pay your fare".
  3. Press "Pay your own fare".

Gif showing the steps to paying your ION fare

  1. Place your card in the holder.
  2. Press "Pay your fare".
  3. Press "Pay for a group".
  4. Enter the number of people you want to pay for.
  5. Press "Pay".

Gif showing the steps to pay for a group to ride the train

These limited-use paper fare cards can be loaded with 2-15 rides. Each ride includes a 120-minute transfer. Multi-ride cards can be tapped the same as EasyGO fare cards.

  1. Press "Buy fare product".
  2. Press "Multi-ride card".
  3. Use the up and down arrows to enter the number of rides you wish to load on your card and press "Pay".
  4. Select your method of payment and whether you want a receipt.

Your card, any change and receipt will be dispensed into the slot below.

Troubleshooting the fare vending machine

You'll see this error message if you try to pay or validate your fare and you don't have a valid transfer, pass or enough stored value on your card. You'll need to add more products to your card.

If the machine is out of service, please load your card at another fare vending machine, a GRT customer service location or online using the My EasyGO website.