Get an EasyGO fare card |
Select "Get a new EasyGO fare card"
- Select whether you would like to load a pass, stored value (minimum $10) or just issue the card.
- To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
- Your card, any change and receipt will be dispensed into the slot below.
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Add fare products to your EasyGO fare card |
Load stored value
- Place your card in the holder
- Select "I have an EasyGO fare card"
- Select "Load value on your card"
- Select the pre-set amount to load or select "Other amount" and enter the amount to add. ($10 minimum load, 50 cent increments)
- The screen will show your total. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
Load a monthly pass
The passes available to load are determined by your card type.
- Place your card in the holder.
- Select "I have an EasyGO fare card"
- Select "Add a pass to your card"
- Select the pass you would like to load.
- The screen will show your total. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
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Buy a day pass or family day pass |
- Place your card in the holder.
- Select "I have an EasyGO fare card"
- Select "Add a pass to your card"
- Select the day pass
- The screen will show your total. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
The family day pass is the same product as a day pass, but can be used on Saturdays, Sundays and holidays for unlimited travel with the family.
Learn more about the day pass

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Check your balance or history |
See your balance and any products on your card, or view your recent transaction history.
- Place your card in the holder.
- Hold your card to the card reader
- Select "Check balance and history"
- Select "Products on card" to see your balance or select "History" to see your recent transactions.
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Purchase a multi-ride card |
These limited-use paper fare cards can be loaded with 5-15 rides. Perfect for occasional riders and visitors! Each ride includes a 90-minute transfer.
- Select "Buy a multi-ride card"
- Enter the number of rides you would like to load on the card
- The screen will show your total. To pay with cash, insert coins or bills into the machine. To pay with credit or debit, press the Credit/Debit button and follow the prompts on the payment terminal.
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Pay for your ION trip with an EasyGO fare card |
You can pay for your trip at the platform card reader or the fare vending machine.
- Place your card in the holder.
- Select "I have an EasyGO fare card"
- Select "Pay/validate your ION trip"
- The screen will show your stored value payment, pass validation or transfer.
- If you paid with stored value, a 90-minute transfer is activated on your card when it is tapped.
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Pay for your ION trip with a ticket/transfer |
A ticket/transfer purchased from a fare vending machine or printed from a farebox on the bus can be validated at the fare vending machine.
- Select "Pay/Validate your ION trip"
- Select "I have a ticket/transfer"
- Scan your ticket/transfer using the barcode scanner above the screen.
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Pay for your ION trip with a multi-ride card
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You can pay for your ION trip at the platform card reader or the fare vending machine.
- Select "Pay/Validate your ION trip"
- Select "I have a multi-ride card"
- Hold your card to the card reader when prompted. A 90-minute transfer is applied to your card when it is tapped.
- The screen will show the number of rides remaining on your card.
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Pay for your trip with cash, credit or debit: |
A ticket/transfer is good for 90 minutes. It is automatically activated when it is printed at the machine.
- Select "Pay/validate your ION trip"
- Select "Purchase a single ride ticket/transfer
- Enter the number of ticket/transfers you wish to purchase
- The screen will show your total. Insert coins, bills or press Credit/Debit and follow the prompts.
- Scan your ticket/transfer using the barcode scanner above the screen or at the platform card reader.
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